Your privacy is freecredit's top priority. This policy transparently explains how we collect, store, use, and protect the personal data of all freecredit platform members in Malaysia, in accordance with the Personal Data Protection Act 2010 (PDPA).
Six pillars of data protection that keep your personal information safe with freecredit.
Freecredit ("we", "platform") recognises that privacy is a fundamental right of every user. This Privacy Policy explains in detail how freecredit.pro collects, uses, discloses, and protects your personal information when you use our online gaming platform.
This freecredit Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. By registering and using the freecredit platform, you agree to the terms set out in this Privacy Policy.
We are committed to processing your personal data responsibly, transparently, and securely. freecredit never uses member data for purposes not stated in this Privacy Policy without first obtaining explicit consent.
Freecredit collects various categories of personal data when you register and use our platform. Below are the details of the data we collect and the purposes for doing so:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Data | Phone number, email address, home address | Account communications, transaction notifications |
| Financial Data | E-wallet details, deposit/withdrawal records | Payment processing, AML compliance |
| Gaming Data | Betting history, winnings, session duration | Platform services, responsible gaming |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Usage Data | Pages visited, time spent on platform | Product improvement, user experience |
We only collect data that is strictly necessary for the stated purposes. Should you choose not to provide certain information, some features of the freecredit platform may not be available to you.
Freecredit uses collected personal data for a variety of lawful and transparent purposes. Each use of data rests on a solid legal basis under Malaysia's PDPA:
Freecredit does not sell, rent, or trade your personal data to third parties. However, we may share your information with certain parties in limited and controlled circumstances:
All third parties who receive freecredit members' personal data are bound by strict data protection agreements and are permitted to use that information only for the specified purposes. We ensure that all partners adhere to data security standards equivalent to or higher than those of freecredit.
Freecredit uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the freecredit platform. Third-party cookies from our analytics providers are governed by their respective privacy policies.
Freecredit continually invests in the latest security infrastructure to protect our members' personal data. The security measures we have in place include:
While we take reasonable measures to protect your data, no system can be guaranteed 100% secure. You also have a responsibility to keep your freecredit account secure by using a strong password and not sharing your login credentials with anyone.
Freecredit retains your personal data for as long as your account is active or as long as necessary to provide our services. Specific retention periods are as follows:
Once the retention period expires, your personal data will be securely deleted or anonymised using approved procedures. Anonymised data may be retained indefinitely for analytical purposes.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by freecredit:
To exercise any of the above rights, please contact the freecredit Data Protection Officer via email privacy@freecredit.pro or via the platform's live chat. We will not charge any fee for reasonable requests.
The freecredit platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Should we find that personal data of a child under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who discover their child has registered on freecredit are required to contact us immediately at privacy@freecredit.pro.
The freecredit platform may contain links or integrations with third-party services such as game providers and payment processors. This freecredit Privacy Policy does not cover the privacy practices of those third-party websites or services.
We encourage you to read the Privacy Policy of each third-party service you access through the freecredit platform. freecredit is not responsible for the privacy practices or content of third-party websites. Use of any third-party services is at your own risk and discretion.
Freecredit reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any material amendments via:
Your continued use of the freecredit platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your personal data.
If you have any questions, concerns, or complaints regarding freecredit's Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO):
We are committed to addressing all privacy-related enquiries and complaints seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.